Privacy Policy

Privacy Policy

At Dogz Pet Food, your privacy is important to us. This Privacy Policy explains how we collect, use, and store your information when you visit our website or make a purchase.

Information We Collect
We may collect the following personal data:
• Name
• Email address
• Shipping and billing address
• Phone number (if provided)
• Order details
• Payment information (processed securely via third-party services)

How We Use Your Information
We use your data to:
• Process and deliver your orders
• Contact you regarding your orders or support
• Improve your shopping experience
• Comply with legal requirements

Sharing Your Data
We only share your data with third parties when necessary to:
• Fulfil orders (e.g. couriers, payment gateways like Square or Stripe)
• Maintain and secure our website (e.g. hosting providers)
• Comply with legal obligations

We do not sell or rent your data to third parties.

Cookies & Analytics
We use cookies to improve your experience and understand how our website is used. Cookies are small text files stored on your device that help us:
• Keep your shopping cart and login sessions active (essential cookies from WooCommerce and WordPress).
• Collect anonymous data on how visitors use our site through analytics tools like Google Analytics, used in compliance with UK GDPR.
• Enable functionality from third-party services such as payment gateways and marketing platforms.

You can manage or disable cookies via your browser settings; however, disabling some cookies may affect the functionality of the site.

Your Rights
Under UK GDPR, you have the right to:
• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to processing
• Withdraw consent at any time

To exercise your rights, contact us at: contact@dogzpetfood.co.uk

Data Retention
We retain order data for tax and legal purposes. Inactive account data may be deleted after a period of inactivity, as outlined in our WooCommerce settings.

Data Security
We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

Contact Us
If you have questions or concerns about this policy, you can reach us at:

Dogz Pet Food
790 Christchurch Rd, Boscombe, Bournemouth BH7 6DD
contact@dogzpetfood.co.uk

Last updated: 11 July 2025